Welcome to Fur & Feather Pet Shop. These Terms and Conditions govern the purchase of products through our physical store, website, mobile platforms, social media pages, and communication channels.

By accessing our services, purchasing products, or engaging with our business, you agree to comply with and be bound by the following Terms and Conditions.

1. Definitions

• “Shop”, “Company”, “We”, “Us”, or “Our” refers to Fur & Feather Pet Shop.
• “Customer”, “Owner”, or “You” refers to the individual purchasing products or services from the shop.
• “Pet” refers to any animal owned or cared for by the customer.

2. Acceptance of Terms

By using our services:

• You confirm that you are at least 18 years old or using the service under parental/legal guardian supervision.
• You agree to provide accurate and complete information.
• You acknowledge that violation of these terms may result in refusal of services.

3. Products and Pricing

3.1 Product Information

We strive to ensure all product descriptions, pricing, and availability are accurate. Minor variations in color, packaging, or appearance may occur depending on suppliers and manufacturers.

3.2 Pricing

• Prices are subject to change without prior notice.
• Taxes, shipping charges, and handling fees may apply separately.

3.3 Product Availability

• Certain products may become unavailable without notice.
• We reserve the right to limit quantities purchased per customer.

4. Orders, Payments, and Delivery

4.1 Payment Terms

• Full payment may be required before order processing.
• Accepted payment methods may include cash, UPI, cards, net banking, and wallets.

4.2 Failed Transactions

Orders affected by payment gateway issues may be delayed until payment confirmation.

4.3 Delivery

Delivery timelines are estimates only. Delays due to weather, strikes, courier issues, or unforeseen events are beyond our control.

4.4 Incorrect Address

Customers are responsible for providing accurate delivery details. Additional charges may apply for re-delivery.